Privacy Policy

Information We Collect

Harrison Jewelers may request certain pieces of personal information from our clients at various points on our website store. We are the sole owner of this information and at no time will it be sold or rented to third parties. We share this information only when required to complete transactions as set forth in this policy.


In order to process your jewelry order, we will request your name, telephone number, email address, shipping and billing address or addresses, credit card number and expiration date. This information is collected for:

We request information from you on our order form when making a purchase. You must provide contact information such as name, telephone number, email address and shipping and billing address or addresses, and financial information such as credit card number and expiration date. This information is used for billing purposes and to fill your order. If we have difficulty processing your order, we will use your contact information to communicate with you.

Correcting/Updating Personal Information

If a client's personally identifiable information (such as zip code, phone number, email or postal address), changes we provide a way to correct and update this information. Clients may either email our Customer Support Team at  or contact us by telephone at 512-266-1715.

Opt-Out Policy

We provide you the opportunity to ‘opt-out’ of having your personally identifiable information used for certain purposes, when we ask for this information. For example, if you purchase a product/service but do not wish to receive any additional marketing material from us, you can indicate your preference on our order form.

If you no longer wish to receive our newsletters and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter, by contacting us on 512-266-1715, or by emailing us at .

Participation in Surveys/polls and sweepstakes/competitions

On an occasion we will ask you for information via surveys or sweepstakes. Your participation is completely voluntary and therefore you have a choice whether or not to disclose information. This information may include name, address and contact details and information relating to your experience, interaction and dealings with Harrison Jewelers. This information will solely be used to notify winners and to track and improve the use, efficiency and effectiveness of our website store. This information will never be sold, shared or provided to third parties; it will only be used for the reasons mentioned above.


Participation in this service is provided on a voluntary basis. Harrison Jewelers clients will always have the opportunity to opt-out from this service. Visitors may subscribe by providing an email address.


If you choose to use our referral service to tell a friend about a piece of jewelry you found in our website store, we will ask you for your friend’s name and email address. We automatically send your friend a one-time email inviting him or her to visit our website store. We save this information for the sole purpose of sending this one-time email and tracking the success of our referral program.

Your friend may contact us at  to request that we remove this information from our records.

Design your Own Ring/Special Requests

Personal information relating to the individuals who participate in this service will be used solely by us for internal surveys and information. While no personal information will be made available, designs and specifications may be made available to visitors of our website store by way of examples of this popular service. We reserve the right to utilize any of these designs for our own purposes.

Chat Rooms/Live Chat/Testimonials

If you use Chat Rooms/Live Chat on this site, you should be aware that any personally identifiable information you submit can be read, collected, or used by other users and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit through the aforementioned facilities.


When you make a purchase in our website store, you are protected by the highest encryption levels allowed for public Internet sites. This is done via a Secure Socket Layer (SSL). SSL encrypts your sensitive information, guarding it from interception and misuse. Additionally, servers storing personally identifiable information are in a secure environment in a locked facility.


Cookies are a small piece of information stored by a user’s browser on their computer. Usage of a cookie is no way related to any personally identifiable information but allow us to track the most popular areas of the site and the interests of our individual users. We use both session ID cookies and persistent cookies. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent/browser cookie is a small text file that remains stored on the user's hard drive. Persistent cookies can be removed by following your specific Internet browser instructions. By setting a cookie on our site, users would not have to log in a password in order to view contents from a previously stored shopping cart or wish list. This saves your valuable time during the shopping experience. If users reject the cookie, they may still retain this information by choosing to provide a viewer defined username and password.

Site Usage Tracking

Our database allows us to track the traffic through our site. Whilst it does not provide us with any personally identifiable information it does allow us to compile statistics, analyze trends and monitor daily usage. The information collected includes IP addresses, browser type, referral pages, ISP, platform type, date and time stamp. These statistics are compiled by a third party and are subject to their privacy policy, but are solely used by us to improve and determine the products and services available on the site.


This Web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of these other sites. We encourage our users to be aware when they leave our site, to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement solely applies to the information collected by this Web site.

Legal Disclaimer

Though we make every effort to preserve client privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our website store and/or the company that maintains the store for us.

Third Party Intermediaries

We use an outside shipping company to ship orders and a credit card processing company to bill users for goods and services. These companies do not retain share, store or use personally identifiable information for any secondary purposes.

Notification of Changes

 If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage. 

Contact Information

Should you have any questions or queries relating to our Privacy Policy, or any other policy, please email us at, or refer to the other contact methods displayed on our Contact Us page.